Developing and End User Adoption Strategy 1. What is Adoption? – Business Processes – Technology – Users …are the primary drivers of adoption Technology alone is not the answer. The alignment of the business process and the users must be part of the adoption goal. 2. What did we learn about Adoption? – adoption is … Read more
Developing and End User Adoption Strategy 1. Gather User Requirements Do Interviews (individual, groups less than 5 people) Questions to ask: – most common task you perform? – most painful think about current environment/system – how do you learn? – perfect world: how would it work? !Pay attention to patterns! – Terminology – Colours – … Read more
International SharePoint Conference – Developing an End User Adoption Strategy Information Architecure Information Architecture starts with the User: I Love Users Information Architecture: structural design of shared information Do not (only) look at their current folder structure folders are easy way to put information, but makes it difficult to find “If I store it, thats … Read more
